Ea111 Privacy Policy – Data Protection in Brazil

1. Introduction

The ea111 values user privacy and is committed to the responsible handling of personal data collected during use of the platform. This Privacy Policy describes what data is collected, how it is used, who it is shared with, and what rights data subjects hold, in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

By creating an account and using the ea111 platform ea111, you confirm that you have read and understood this Policy. We recommend reviewing it periodically, as it may be updated to reflect changes in privacy practices or applicable legislation.

This Policy applies to all services offered by ea111, including Sports Betting on football (Brasileirão, Copa do Brasil, Libertadores), MMA and UFC, volleyball, basketball (NBB), e-sports, tennis, slots, live casino, crash games, and all other products available on the platform.

2. Data Controller

The controller of personal data collected by the ea111 is the entity responsible for operating the ea111.best platform. To exercise the rights provided under the LGPD and for privacy-related requests, users may contact us through the channels listed in Section 14 of this Policy.

The ea111 maintains a Data Protection Officer (DPO) available to receive and respond to requests from data subjects and the National Data Protection Authority (ANPD).

3. Data Collected

3.1 Data Provided by the User at Registration

By creating an account on the ea111, we collect the following required data:

• Full name;
• E-mail address;
• CPF (Cadastro de Pessoa Física);
• Date of birth;
• Access password (stored in encrypted form — never as plain text).

For identity verification (KYC), we may also request: a government-issued photo ID (RG or CNH), a recent proof of address, and a selfie with your document.

3.2 Financial Transaction Data

To process deposits via Pix, credit or debit card (Visa and Mastercard), boleto bancário, PicPay, Mercado Pago, or TED bank transfer, the ea111 collects:

• Payment method details used (Pix key, last card digits, boleto data);
• Amount and date/time of each transaction;
• Unique transaction identifier for audit and support purposes;
• Banking details required for withdrawal processing (branch, account number, and destination bank linked to the holder's CPF).

The ea111 does not store the full credit or debit card number. Card payment processing is handled by PCI DSS-certified partners.

3.3 Platform Usage Data

While you use the platform, we automatically collect:

• Betting history (event, market, amount, odds, and outcome);
• Browsing history within the platform;
• Sport and category preferences;
• Interactions with support via live chat.

3.4 Technical Data

We collect technical data to ensure platform security and prevent fraud:

• Access IP address;
• Browser type and version;
• Device operating system;
• Date, time, and duration of sessions;
• Device identifiers (where applicable).

4. Purpose of Processing

The data collected by ea111 are used exclusively for the following purposes:

The ea111 does not use your personal data for purposes incompatible with those listed above without prior notice and, where required, a new consent collection.

5. Legal Basis for Processing

The processing of personal data by ea111 is carried out based on the following legal grounds set out in the LGPD:

• Contract performance — to operate the platform and process bets, deposits, and withdrawals;
• Compliance with a legal obligation — identity verification, anti-money laundering compliance, and legally required retention of tax records;
• Legitimate interest — fraud prevention, platform security, and continuous improvement of the user experience;
• Consent — sending marketing communications and personalizing promotions (you may withdraw consent at any time).

6. Data Sharing

The ea111 does not sell, rent, or share users' personal data with third parties for commercial purposes. Data sharing occurs exclusively in the situations listed below, and always limited to the minimum necessary:

6.1 Payment Partners

To process transactions via Pix, credit or debit card, boleto bancário, PicPay, Mercado Pago, and TED, the ea111 shares with payment processors only the data strictly necessary to complete the transaction. These partners are certified and operate under their own privacy and security policies.

6.2 Game Providers

Slots, live casino, crash games, and other game providers on the platform receive anonymous or pseudonymized identifiers for technical game operation purposes. These providers do not have access to users' CPF or banking details.

6.3 Identity Verification Services

For the KYC process, the ea111 may use specialized partners for document verification and identity authentication. These partners receive only the documents necessary for verification and are contractually prohibited from using that data for any other purpose.

6.4 Regulatory and Judicial Authorities

The ea111 shares data with government, regulatory, or judicial authorities when required by law, by court order, or to fulfill applicable legal obligations in Brazil — including requests from the Financial Activities Control Council (COAF) related to anti-money laundering compliance.

7. Data Retention

The ea111 retains personal data for as long as necessary to fulfill the purposes described in this Policy and applicable legal obligations. The general retention criteria are:

• Registration and active account data: retained for as long as the account remains active;
• Financial transaction data: minimum of 5 years after each transaction, as required by Brazilian anti-money laundering legislation;
• KYC documents: up to 5 years after account closure;
• Betting history: minimum of 2 years for support and dispute resolution purposes;
• Security technical data: up to 12 months after registration.

Once the retention period ends, data is deleted or anonymized, unless there is a legal obligation to retain it for an additional period.

8. Data Security

The ea111 applies technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or improper destruction. Key measures in place include:

• SSL/TLS encryption on all connections between the user and the platform;
• Password storage using cryptographic hashing (never in plain text);
• Restricted access controls for sensitive data within the organization;
• Continuous monitoring of suspicious activity and unauthorized access attempts;
• Regular backups in secure, isolated environments;
• Internal information security policy with ongoing staff training.

In the event of a security incident that may affect users' personal data, ea111 will notify the ANPD and affected users within the timeframes established by the LGPD, with information about the nature of the incident and the measures taken.

9. Cookies and Similar Technologies

The ea111 uses cookies and similar technologies to ensure platform functionality, improve the user experience, and analyze performance. The types of cookies used are:

• Essential cookies — required for the platform's basic operation, such as session authentication and security. They cannot be disabled without affecting platform functionality;
• Performance cookies — collect aggregated, anonymous data on how users navigate the platform, for optimization purposes;
• Functionality cookies — remember user preferences such as language, favorite sport, and account settings;
• Analytical cookies — used with analytics tools to understand usage patterns and continuously improve the platform.

You can manage or disable cookies in your browser settings. Disabling essential cookies may affect platform functionality, including login and bet processing.

10. Minors

The ea111 is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. If we identify that an account was created by someone under 18, it will be immediately closed and all data deleted, with any deposits made subject to review and potential refund.

If you believe a minor has created an account on ea111, please contact our 24/7 support immediately so we can take the appropriate action.

11. How to Exercise Your Rights

To exercise any of the rights provided under the LGPD regarding your personal data on the ea111, you may:

• Send an e-mail to contato@ea111.best with the subject "LGPD Rights", describing the right you wish to exercise;
• Contact us via the 24/7 live chat available on the platform;

The ea111 will respond to requests within up to 15 calendar days, as established by the LGPD. For more complex cases requiring additional analysis, we will inform you of the reason and the extended timeframe. To confirm that the request comes from the data subject, we may ask for identity verification before processing it.

12. Data Protection Officer (DPO)

The ea111 has appointed a Data Protection Officer (DPO) to serve as the communication channel between the platform, data subjects, and the ANPD. The DPO is responsible for:

• Receive and respond to requests and complaints from data subjects;
• Provide internal guidance on data protection best practices;
• Liaise with the ANPD when required;
• Verify compliance with this Policy and the LGPD across platform operations.

The DPO can be reached at contato@ea111.best — please include "DPO" in the subject line.

13. Changes to This Policy

The ea111 may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or services offered. Significant changes will be communicated to users by email or in-platform notification at least 7 days before taking effect.

Continued use of the platform after the notice period implies acceptance of the updated version of the Policy. The date of the last update will always be shown at the top and in the sidebar of this page.

14. Contact

For questions, requests related to personal data, or any matter regarding this Privacy Policy, please contact ea111 through the following channels:

• Live chat — available 24 hours a day, every day, directly on the platform;
• E-mail — contato@ea111.best (responses within 24 hours for general inquiries; up to 15 days for formal LGPD rights requests).

For questions about betting, deposits, withdrawals, and general platform use, please also visit our Frequently Asked Questions and the Terms and Conditions.